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Staffing & Scheduling While Ramping Up the Business

It’s summer and that means time for vacation. Even though we have a permanent staff schedule, each week the schedule feels like a bowl of spaghetti with shift swaps happening left and right. With our bookstore bistro we have further complexities … some booksellers also can work the cafe, but [...]

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Physical Inventory – The Count that Counts

Retail security experts have long said there are three sources why inventory disappears … external theft, internal theft, and errors. Physical inventories not only help a retailer confirm what’s on hand and in what quantities, it also helps get a glimpse on curious and problematic aspects of operations. Last Sunday [...]

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